Returns

Return Policy

At Overly Clover, we value your satisfaction and aim to provide the best customer experience. Please review our return policy below for more information on returns and refunds.

Returns and Refunds

1. Eligibility for Returns

   • To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it.

   • Returns must be requested within 7 days of receiving your order.

2. Damaged or Defective Items

   • If your item arrives damaged or defective, please contact us within 7 days of delivery with photos of the item and packaging. We will work to resolve the issue promptly with a replacement or refund.

3. Non-Refundable Items

   • Certain items may not be eligible for return, including:

     • Perishable goods

     • Sale or clearance items

     • Customized or personalized products

How to Request a Return

1. Email us at contact@overlyclover.com with your order number, the item(s) you'd like to return, and the reason for the return.

2. Once your return is approved, we will provide you with the return instructions.

Return Shipping

• Customers are responsible for return shipping costs, unless the item arrives damaged, defective, or incorrect.

Refund Process

• Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.

• If approved, a refund will be issued to your original payment method within 7-14 business days.

Additional Notes

• As a drop shipping store, our products ship directly from suppliers. Please allow sufficient time for shipping and processing.

• For any additional questions, please reach out to our customer support team at contact@overlyclover.com.